A2B Telecom – The people behind the numbers…


Website Terms & Conditions

By using this website you agree to be bound by these terms of use.

Orders & Refund Policy

No order shall be deemed to be accepted by A2B Telecom Ltd unless accepted by it in writing. All services provided by A2B Telecom Ltd will be subject to the terms of The Contract which can be viewed here


If, after making a purchase through this website, we cannot for any reason supply the service you require, we may offer you an alternative service, if this is not acceptable, we will refund any fees you have paid to us. You can apply for a refund by the following methods
1. By Telephone: Please call our Customer Services Team on 0845 652 1333
2. By Post: Please send your request to Customer Services, A2B Telecom Ltd, 1 Emperor Way, Exeter Business Park, Exeter, EX1 3QS
3. By Email: Please send your email request to sales@a2btelecom.com
In each case please quote your name, order date and the service you purchased.

Once a service or number has been provisioned, due to the bespoke nature of the service no refunds will be possible, except where, and subject to the terms of The Contract, A2B Telecom chooses to make a refund, due to errors or faults with the service that A2B Telecom is unable to rectify.


General Terms

A2b Telecom Ltd owns the copyright to the information detailed on this website or we are certified or authorised by the copyright holder to present the information.

You are not certified to circulate, reproduce or display this website or any section thereof for commercial benefit or otherwise, and you may only use the information for your own internal purposes. You are prohibited to frame pages from this website or to reproduce content from the website without our express authorisation.

You may download and print our information only for your individual use. You are not permitted to reproduce, download, store, copy, resell, license, distribute, disseminate, transmit or otherwise deal with the information on this website or any part thereof on any commercial basis or otherwise in any format or by any means, including but not restricted to the internet, intranet or other type of network.

You shall be accountable for determining for yourself the usefulness of all the content on this website and the purposes for which the information is used. The information is provided as is. The information has been compiled from sources thought to be reliable but no guarantee, expressed or implied, is given that our information is complete or accurate, nor that it is appropriate for a specific purpose. All such warranties are expressly disclaimed and excluded.

No warranty is given as to the operation of the internet in general, or this website. The operation of the website may be subject to arbitrary delays outside of our control. We are not accountable for the content of any other external website from which you have accessed our website.

You are solely accountable for accessing the website and we are not legally responsible for any malfunction or fault in your equipment receiving, handling, formatting or displaying our website or our information.

We shall not be liable for loss of business revenues, lost profits or any punitive, indirect, consequential, special or similar damages whatsoever caused, whether in agreement, tort or otherwise.

Call us on 0845 652 1333 or CLICK HERE TO SIGN UP ONLINE